Accessibility Statement

Our commitment

We believe everyone deserves equal access to information about buying and financing a home. We are working to make themortgagesensei.com usable by as many people as possible, including people with visual, hearing, motor or cognitive disabilities.

Standard we aim for

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at level AA. That includes:

• Text that stays readable at high zoom and on small screens
• Color contrast that meets AA ratios
• Keyboard access for links, menus, forms and calculators
• Clear headings, labels and link text for screen readers
• Respect for reduced motion settings

Known limits

Some pages or third-party tools, such as our loan application portal and document upload, are hosted by other providers. We cannot fully control their accessibility, although we ask our providers to meet the same goal. Some content may not yet meet the standard everywhere, and we keep improving.

Need help or have feedback?

If something on the site is hard to use, tell us what page it was and what you were trying to do. We will work to fix it or help you another way, such as taking your information by phone.

Please contact us during normal business hours. We aim to reply promptly.

Related policies

See our Privacy Policy, Terms and Conditions and Licensing page.